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Shipping Details
- Shipping within Canada is done by Express Post.
This includes tracking and insurance and is $11 (5-7 business days - not a guarantee, see notice on shipping below).
- Shipping to International destinations is done by Airmail Shipping,
It includes insurance but no tracking.
Note: Often airmail delivery arrives in 10-14 days but this is not guaranteed.
- International Airmail $8 (14 days, not guaranteed in less than 45 days)
- US Express Post $20 (5-7 business days - not a guarantee, see notice on shipping below).
DURING HOLIDAY AND GIFT GIVING SEASONS THERE MAY BE DELAYS IN POSTAL DELIVERIES. PLEASE PLACE YOUR ORDERS AS EARLY AS POSSIBLE TO ENSURE YOUR PACKAGE ARRIVES ON TIME.
Note: Although most EXPRESS POST packages arrive within 5-7 days, this is NOT GUARANTEED, there are always unexpected delays and a package will not be considered "lost or undelivered" until 60 days have passed. If your express parcel does not arrive in 5-7 business days then you may request a refund for the SHIPPING ONLY. A full refund for your order will not be issued until 60 days has passed. Please note that the packages are being shipped from Canada and parcels being shipped to the US or international may be delayed at customs.
If payment is made using cheque or money order, payment will need to be received before the product is shipped.
Return Policy
This jewellery is Hand Stamped by Alli personally. This process does not include the use of a machine for lining up letters and spacing. As you can see from the products shown, part of the look, feel and charm of this design is that it is "Hand Made". Enjoy Your Jewels!!!
Due to the personalized and made-to-order nature of our products, we regret that returns or exchanges are not possible except where there is a defect with the merchandise. We are constantly striving to provide the highest quality in both products and service. Please do not hesitate to contact us with any questions.
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